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Manage offers

The Offers page lists every offer with its reward, minimum spend and status.

The Offers list with four offers; the status switch of the first offer is outlined

Turn an offer on or off​

Use the switch in the Status column.

  • On activates the offer. If another offer with the same reward is active, you're asked to pause it first.
  • Off pauses the offer. Shoppers stop seeing it and the discount no longer applies at checkout. The offer keeps its settings, so you can turn it back on later.

Statuses​

StatusMeaning
DraftSaved but never activated. Not on your store.
ScheduledActive, waiting for its start time.
LiveActive and showing on your store.
EndedActive, but its end time has passed. Pause it to free its slot for another offer.
PausedTurned off. Not on your store.

Edit an offer​

Select the pencil icon (Edit offer), make your changes and select Save. Changes to an active offer update the storefront and checkout right away.

Delete an offer​

  1. Pause the offer first. You can't delete an active offer.
  2. Select the trash icon (Delete offer) and confirm with Delete.
warning

Deleting can't be undone. Shoppers won't see the offer again.

The list shows 25 offers at a time. Select Load more to see the rest.

Need a hand?

We usually answer within one business day.

support@tidebird.io